(+91) 99095-15744
info@matwali.com

Shipping Policy

Objective of shipping policies is to make alert about where we deliver our product, what are charges, delivery time, risk involved,tracking details, packing method and more. Following is the guidelines of shipping.

a) Our products are delivered to almost all part of world.We offer free shipment service to almost all part of India whereas customer need to bare delivery cost in overseas.

b) We request you to note proper address with full street address with pin code, zip code and telephone, mobile number as courier company does not deliver on P.O. Box address.If the product is return to us because of incomplete or wrong address we are not responsible for such case and also no liable for refund.

c) It will be difficult for us to make deliveries on weekly off and public holidays of your specified place. Further deliveries are generally made during normal working hours of courier companies and these vary from country to country.

d) Cost of shipping is based on weight and distance of product delivery.

f) Company will send email alert regarding tracking number and courier company’s website detail once the product is handover to courier companies.

g) VAT/customer duties, import duties,customs or duty fees and other taxes, rules & regulation applicable by government are not in our control and they vary from different country and must be paid directly by the buyer.

h) Courier companies may charge some additional service charges above customer duty and they vary from case to case.

i) The time for shipment in our website is around 10 working days however they are indicative and approximate value so at times due to situation beyond our control delay my occur. However we are not liable for any delay in delivering your order or any part of it so we appeal that no refund, replacement or exchange of product many happen on these ground.

j) Customer need to bear shipping cost while returning the products. Company will not refund shipping charges, any other applicable taxes or duties under any circumstances.